Archives for September 2009

Where in the world is my office?

Well mostly I work from my home office, car, or anywhere I can get an Internet connection but I do frequently visit my official work location.  My office is located at the corner of Prince William Parkway and Hoadly Road.  The address is 12581 Milstead Way, Suite 400, Woodbridge, VA  22192. … [Read more...]

Exceptional Service

Why is it, that so many of the folks in the service business tend to be the ones who give the worse service?  Good service is responding promptly, honestly, and being pleasant.  Exceptional service is going several steps further, really connecting and caring for the success of your prospect or client.  Speed, knowledge, and constant communication with your prospect or client has to become your "norm" in order to provide exceptional service. … [Read more...]